Archive for the 'Customer service' Category

Now I remember why I ditched Verizon

Thursday, March 11th, 2010

I’m pretty sure that, at one time or another, every blog has to include a story about customer service hell.  It’s probably more therapeutic for the blogger more than anything, especially in a blog that’s supposed to offer marketing tips. But I’ll justify this on the idea that bad customer service is one more thing [...]